The Cambodia Import-Export Inspection and Fraud Repression Directorate General (Camcontrol) has set up a hotline that consumers can call directly to report any potentially dangerous or unhygienic food products, according to a statement issued Friday.
The new hotline is an effort by the Ministry of Commerce to curb poor business practices nationwide, according to a post on the ministry’s Facebook page.
“The hotline’s objective is to let people who have problems with the safety and quality of food and products find solutions from Camcontrol,” said Kim Meas Sokseiha, deputy director general of Camcontrol.
Consumers will be able to call and log complaints with Camcontrol officers over the phone and then the agency can investigate the complaint and take necessary action, Mr. Sokseiha added.
He said Camcontrol was trying to spread information about the new hotline system in order to crack down on bad business practices that could affect consumers’ health.
Hotline numbers can be found at Camcontrol’s branches and on the Ministry of Commerce’s Facebook page, said Loeung Ratha, spokesman for Camcontrol.