When Nunthida Kongreung heard a huge fire had broken out at a Cambodian border town casino-hotel, she started calling her parents who were on holiday there, but nobody answered.
When finally someone called back, it was a rescue worker who had found their bodies, slumped against each other in their hotel room on the 17th floor, where they died from smoke inhalation.
Her parents were among at least 27 people who died in the blaze at Grand Diamond City Casino and Hotel, which also injured more than 100 people. At least 20 remain missing.