Health Ministry Hotline Sees Ten-Fold Increase In Queries About Coronavirus Outbreak

One of the ten people tasked with answering the hotline calls said they have been missing calls because of the increase in call volumes, which had gotten a little better after the Ministry of Health increased the number of staff, around ten people.

Cambodia’s assigned hotline for queries relating to the fast-spreading coronavirus outbreak has seen a ten-fold increase in calls following the confirmation of a pneumonia case in the coastal town of Sihanoukville.

Health officials, who are assigned to answer the national disease hotline, 115 Hotline, said on Monday that before the government announced the first case of coronavirus in Cambodia they received around 10 calls per day.

But, since January 27, when the first confirmed case of coronavirus in the coastal town of Sihanoukville was announced, the number of calls have increased to more than 100 a day, according to hotline operators.

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